ZAVIYAN
Legal

Return & Refund Policy

Eligible Returns

Returns are accepted only for products that arrive damaged, defective, or incorrect.

Claim Window

Claims must be submitted within 48 hours of delivery with clear photos or videos of the product and packaging.

Hygiene Restriction

Due to hygiene and safety reasons, opened or used perfumes cannot be returned unless there is a manufacturing defect.

Refund Timeline

Approved refunds are processed within 7–10 business days to the original payment method.